Marketing & leads · Guide

Measuring website results: Google Analytics 4 made simple

Install Google Analytics 4 and Search Console, track WhatsApp clicks, calls and forms, and read the 6 metrics that matter for a small business.

Short answer

To measure your site, install Google Analytics 4 and Google Search Console, set up events for WhatsApp clicks, calls, emails and forms, mark them as key events, then track six metrics each month: visitors, sources, top pages, enquiries, enquiry rate and the Google searches that show you.

Key takeaways

  • Without measurement you can’t know if the site pays
  • WhatsApp clicks must be tracked as conversions
  • Search Console shows what people type to find you
  • A monthly dashboard of six numbers is enough

How many people visit your site? Where do they come from? How many contact you? If you can’t answer, you’re flying blind. Here is how to set up simple, useful measurement.

The two essential tools

Google Analytics 4 (GA4): what visitors do on your site, where they come from, what they click.

Google Search Console: how Google sees your site, which searches show it, which errors get in the way.

Both are free.

Setup

  1. Create a Google Analytics account with a company Google account.
  2. Create a GA4 property and get the tracking code (or use Google Tag Manager).
  3. Install it on every page of the site.
  4. Add the site to Search Console and submit your sitemap.
  5. Link Search Console and Analytics.

Track enquiries, not just visits

Most importantly: track the actions that have value.

  • WhatsApp click (wa.me link).
  • Phone number click (tel: link).
  • Email click.
  • Form submission.
  • Plan selection or add to cart.

Mark them as key events in GA4. Your site becomes measurable in enquiries, not visits.

Rather have us handle it?

NTG Studio Web does it for you (Analytics & ads, Technical & local SEO). Free 30-minute audit, reply within 24 hours, payment by Orange Money or MTN MoMo.

The 6 numbers to track monthly

Metric Where What it tells you
Users GA4 Audience
Traffic sources GA4 Google, Facebook, direct, WhatsApp
Top pages GA4 What interests people
Key events GA4 Number of enquiries
Enquiry rate Enquiries ÷ users Site effectiveness
Searches and positions Search Console Your Google visibility

Deciding with these numbers

  • Many visits, few enquiries: improve conversion (Turning visitors into clients: 15 conversion levers).
  • Few visits: work on SEO and advertising.
  • A heavily viewed page with no enquiries: add a button and a clear offer.
  • A search showing you with no clicks: improve the title and description.

Personal data

Mention these tools in your privacy policy, in line with Law No. 2024/017. See Law 2024/017 on personal data: what your website must do.

What we do

Every NTG Studio Web site ships with Google Analytics 4, Search Console and tracking of WhatsApp clicks, calls, emails, plan choices and forms, ready to use. The Care & Growth plan includes a monthly report you can read in five minutes.

Frequently asked questions

Is Google Analytics free?

Yes, Google Analytics 4 and Google Search Console are free.

Do I need a cookie banner?

Analytics tools set cookies. Cameroon’s personal data law requires informing users and, depending on the case, obtaining consent. At minimum, mention it in your privacy policy.

What’s the difference between Analytics and Search Console?

Analytics measures what visitors do on your site; Search Console measures how Google sees your site and which searches show it.

Noé Mbwang
Noé Mbwang

Founder of NTG Studio Web in Douala. Master’s in international public law, IBM Data Analytics and Anthropic AI Fluency certified. He designs websites and visibility strategies for African businesses. Learn more →

Read next

Marketing & leads

Facebook page or website: why social media isn’t enough

Facebook, Instagram, TikTok or a website for your business in Cameroon? What social media does well, its limits, and how to combine it with a website.

3 min read
Marketing & leads

Facebook ads and Google Ads in Cameroon: the page that converts

Why your Facebook or Google ads cost a lot with no results, and how a dedicated landing page turns clicks into clients in Cameroon.

3 min read
Marketing & leads

WhatsApp and AI chatbots for business: uses and costs

An AI chatbot on your website or WhatsApp Business: what it can do for a business in Cameroon, its limits, cost and how to set it up without losing the human touch.

3 min read
Marketing & leads

Turning visitors into clients: 15 conversion levers

Getting visitors but few enquiries? 15 practical improvements to turn website visits into calls, WhatsApp messages, quotes and sales.

3 min read

Your free 30-minute audit

We review your site (or your idea), your competitors and your visibility on Google and in AI tools. You leave with a plan.