NTG STUDIO WEBShort answer
A broker wins policies online with a short questionnaire per product (motor, health, home, business), a comparison of several offers by profile, a fast adviser callback, online claims filing and a client area for policies and renewals.
Key takeaways
- A short questionnaire gives a first result without commitment
- Comparison shows the broker’s value
- A quick adviser callback closes the sale
- Online claims prove your after-sales service
Insurance is rarely bought on impulse. Customers compare, hesitate and postpone. The broker who saves them time and explains their options clearly wins the policy, then the renewal.
A questionnaire per product
Motor: vehicle, use, driver. Health: number of people, ages, desired level of cover. Home: type of property, value. Business: activity, headcount, premises. Five to eight questions are enough for a first recommendation.
The comparison
The site presents two to four offers suited to the profile, compared on cover, deductibles, main exclusions and indicative premium. Customers see the broker’s added value: they couldn’t have compared so quickly on their own. The Assur’Plus demo shows the principle.
The adviser callback
"Call me back within the hour" or a WhatsApp button. The adviser refines the quote and closes. The online tool prepares the sale; a person completes it.
Education
Simple pages: what comprehensive motor insurance covers, how health direct billing works, which insurance is mandatory for a company. A marked-up FAQ answers questions customers also ask AI assistants.
Claims filing
Online, in a few steps: policy, date, description, photos, documents. Progress tracking visible in the client area. It’s the moment of truth in the relationship.
The client area
Policies, downloadable certificates, due dates, premium payment by Mobile Money or transfer, renewal reminders.
Trust
The broker’s licence, partner insurers (according to your agreements), the team and branches. Real customer reviews.
Search visibility
"Car insurance Douala price", "family health insurance Cameroon", "SME multi-risk insurance": one page per product and profile captures these searches.
For microfinance, read Microfinance website: loan calculator and trust signals. Our offer is on Finance & fintech.
Frequently asked questions
Can we show exact prices?
For standardised products, ranges or examples are possible. For others, the comparison leads to a precise quote prepared by an adviser.
Should the comparison name the insurers?
That depends on your agreements with insurers. You can present offers by level of cover if names can’t appear.
Is online claims filing useful?
Very: it’s the moment policyholders judge their broker. A simple journey with photos and tracking strengthens loyalty.
Founder of NTG Studio Web in Douala. Master’s in international public law, IBM Data Analytics and Anthropic AI Fluency certified. He designs websites and visibility strategies for African businesses. Learn more →